Can you afford good training? I think so…

Sorry folks. It turns out my research was wrong. The grant I was offering was/is available, but not to non-profit organizations. And guess who I do most of my work with... Non-profits! So, I'm sending this out again, with a few corrections. Hopefully we can still work together... I blogged this last year around this … Continue reading Can you afford good training? I think so…

How do you respond to unwarranted advice?

"Don't be sorry; just don't do it again!" How would you respond to this comment from a customer? A friend? A manager? A young worker at a local establishment was given the above advice from a disgruntled customer. There was a small error done during their service, and the honourable response seemed to be to … Continue reading How do you respond to unwarranted advice?