A friend shared with me his love of knives, specifically, the legendary Buck knives. If you go to their website, buy a product, or just sign up for regular emails, you will get the 'family intro'. It is a promise of their integrity, pride in their product, and their claim to an outstanding warranty. What … Continue reading Is work like family?
Have you ever considered radio waves in your home? I am not trying to worry you, but they are everywhere. And they are not alone. There are slower moving waves you create in your kitchen that ripple right through your body. Every time you pick up your cell phone and put it next to your … Continue reading Are you making waves?
Conflict is a natural part of the human condition. What we do with it sometimes requires something beyond ourselves. The problem with how we approach conflict is that too often it is dressed in negative thought. When we only see conflict as an unnatural part of our existence, and one which only occurs in an … Continue reading How do you reach an agreement?
This post comes out of a number of conversations I have witnessed recently. Conflict seems to be a natural or even default state of being in much public discourse. As a generalization, we just do not handle it well. (As strange as this may be for a last week of summer blog, I think it … Continue reading Getting a handle on conflict
What does conversion look like in your organization? We all have them. There are the larger 'A-ha!' moments that we all love to experience. Those are easier to recognize and dissect. But the smaller moments of conversion are equally necessary, do not always rock the boat, and may have greater change impact for the future. … Continue reading Leadership directs the mindset
"Don't be sorry; just don't do it again!" How would you respond to this comment from a customer? A friend? A manager? A young worker at a local establishment was given the above advice from a disgruntled customer. There was a small error done during their service, and the honourable response seemed to be to … Continue reading How do you respond to unwarranted advice?
I love the #BellLetsTalk initiative. It creates awareness to mental health issues, and destroys barriers created by ignorance and stigma. Unfortunately, there is a big push for that day, and then it fades. People shut up, listening is deafened, and awareness pervades. I know for myself, my family, and friends around me, there is much … Continue reading Let’s Talk…But don’t save it for one day
Do you have poison on your team? Or is it a form of healthy opposition to make the system stronger? I have considered this problem for a long time. I hate gossip, so much of what I have seen in team dynamics gone bad is just the many faces and effects of gossip. Words are … Continue reading Do your words help or hurt your team?
Boxing week has personality and so do you! Do you understand how your personality impacts those around you? Sign up this week for an MBTI session in the new year and I'll show you how. (BOXING WEEK HAS PERSONALITY! Sale) Stuck, or not going into the new year, we all need a moment to become our … Continue reading The ‘Boxing Week has got personality’ sale!
I had a great interaction at the coffee shop recently, all about the words we use for our feelings. The staff and I discussed our feelings while not knowing each other well. The trigger for me was one person stating, "I had a bad feeling." I simply asked, "What is a bad feeling? I feel … Continue reading Emotional clarity, even in public
A few months back I read a lengthy post on LinkedIn challenging the idea of 'expertise' in the area of LinkedIn. People were posting this on their profiles, proclaiming it in their statuses, and providing how-to's on the matter. I agreed with him. It is something that gets in my craw a little when it … Continue reading Experience or Expertise?
What a great day of listening and learning together! I appreciate times like this where I get invited into the safe space of a team, allowed to walk with them and guide the discussion towards growth. The MBTI unlocks some closed doors and starts new conversations. A team, regardless of how long they have been together, or … Continue reading Thank you McIvor!