It's one of the banes of church leadership. But yes, it is everywhere. People using indirect tactics to communicate thoughts and emotions, but not verbalise honestly, usually to avoid conflict. Brushing people off. Muffled responses. Attention focused on only certain people. Fake apathy in dialogue. Not responding to messages. Pretending to be good, but really … Continue reading From one passive-aggressive to another
You may have noticed this title before. It's the name of the workshop I facilitated in 2 communities this past month. And I think it's pretty awesome, but I may be biased. As the tagline suggests, it's all about helping people develop healthy relationships within their families. I would extend that to all levels of … Continue reading Living Better Together!
The workshop may have been small, but the sharing was deep! I had yet another opportunity to share my living better together workshop, discussing communication and relationship-building within families and communities. We had a little trouble getting word out, but once the right people were on the case everything moved nicely! Many thanks to those … Continue reading Thank you Little Grand!
Conflict is a natural part of the human condition. What we do with it sometimes requires something beyond ourselves. The problem with how we approach conflict is that too often it is dressed in negative thought. When we only see conflict as an unnatural part of our existence, and one which only occurs in an … Continue reading How do you reach an agreement?
This post comes out of a number of conversations I have witnessed recently. Conflict seems to be a natural or even default state of being in much public discourse. As a generalization, we just do not handle it well. (As strange as this may be for a last week of summer blog, I think it … Continue reading Getting a handle on conflict
"Don't be sorry; just don't do it again!" How would you respond to this comment from a customer? A friend? A manager? A young worker at a local establishment was given the above advice from a disgruntled customer. There was a small error done during their service, and the honourable response seemed to be to … Continue reading How do you respond to unwarranted advice?
How long do you let crap build up in your view? A friend of mine tells the story about the bird nest constantly getting built outside one of his main meeting rooms. The let it sit, and the bird crap begins to build up. First just a few people notice it. Then just like everything … Continue reading Bird crap on the window